This product is from Korea,Taiwan,China and Japan
Purchase Terms & Conditions
Effective as at 01/02/2010
Please read below terms & conditions before place order
Out of stock replacement policy
1. If any paid items is out of stock, customer can either change color, change design or refunding
Auto Refund Policy
1. Since all our items are fast selling items, if customer who pay for an item which is out of stock, Pinky Stores reserve the right to refund to customer without prior notice
2. All refund payment will done within 1 week after receiving refund noticed from Pinky Stores
Delivery Option
1. Pinky Stores only provide Skynet, Pos Laju or Pos Express as delivery option only
2. We didn't accept Cash On Delivery (C.O.D)
Delivery Scheduled
1. Our Delivery Scheduled is every Monday/Wednesday/Friday, next day can received, we didn’t arrange for other delivery date, payment must paid 2 days before delivery day
2. E.g, customer pay on tuesday, so the delivery date is on Friday
3. If shipment delay, we will inform customer thru PM or SMS, we didn't accept shipment delay as cancellation reason
Warranty
1. To claim warranty, customer request to provide a photo for clothe's damage part
2. We will refund clothes cost + postage cost to customer for warranty items
3. No replacement will provided, if customer request replacement, a new postage will charge to this warranty item
Return & Exchange Policy
1. Good sold is not returnable and exchangeable
Complaints
1. Unsatisfy customer allow to comment in thread or PM to us
2. Our customer service will attend to your complaints within 3 working days
Bad List Customer
1. Any customer or any visitor who purposely post any comment which constitue any defamation & mischievous information against Pinky Stores, Pinky Stores management reserve the right to disclose his/her information including FULL Name, Mobile number, Email, Home Address in thread as black list customer.
2. Pinky Stores management reserve the rights to disclose black list customer's information in other major forum and share this informaiton to all online seller through facebook
From
Pinky Stores Management
PURCHASING GUIDE:
Before Order
1． Please make sure the size is fit your measurement, all items are specific it's measurement in thread
2． We didn't accept wrong measurement as return/refund/exchange excuse
During Order
]1． Please mention Code > Color > Qty
2． E.g., 150 > Black > 1pcs
3． If customer didn't mention color, owner will randomly select the color for customer
4． We didn't accept wrong color as return/refund/exchange excuse
During Payment
1. Please be aware that we are provided 1 bank account which are CIMB Bank respectively
2. Please use the same bank to transfer payment
3. If you have to use 3rd party bank to transfer payment, please indicate your full name as in bank account, amount and transaction date
After Payment
1． Please left a message via YM – roice_12@yahoo.co.uk
2． Or PM Owner thru pinkystores12@gmail.com or Facebook
3． We will provide you the Order/Tracking No at same working day
4. Please provide below payment details
Waiting for Delivery
1. You can track your delivery status via Skynet/Pos Laju/Pos Express website by using Order/Tracking No
Transaction done
Post Service:
Skynet Delivery Charges (West Malaysia only)
West M'sia Only (Not including Skynet Zone 2 Area)
1 pcs - 6 pcs ~ RM6.50
7 pcs - 9 pcs ~ RM8.50
10pcs above ~ each pcs costs RM 1.00
Tracking www.skynet.com.my
Pos Laju Delivery Charges (East Malaysia & Zone 2)
Pos Laju applicable to East Malaysia & Skynet Zone 2 areas only
1 pcs - 5 pcs ~ RM 14.50
more than 6pcs, additional 1 pcs add on RM2.50
Tracking http://www.pos.com.my/V1/main2.asp
Pos Express Delivery Charges
West & East Malaysia, limited to 1 pcs clothes only
RM4.50
Tracking http://www.pos.com.my/V1/main2.asp
How to order:
Email me: roice_12@yahoo.co.uk
Handphone:+6012-2725262
Banking details:
CIMB :1228-0061218-52-6
Name :Asnidar Bt Silahudin Jarjis
* Please note that if you pay using cash deposit machine, It wont accept small note e.g. RM1, RM2 & RM5. So, you may just insert big note. Based on the amount banked in: written below,
I'll refund accordingly during delivery.
You MUST sms/email me the following after u have paid else no action will be taken for delivery.
name:
address:
hp num: *this is for me to fill in the post slip
amount banked in:
which bank:
